Warranty & Returns

Thank you for shopping at Workiqtools.com. Work IQ Tools’ policy is to sell products on our website at MSRP. All prices are final. We aim to please and stand behind our products. If you are not entirely satisfied with your purchase, we are here to help. Please contact us directly and we will help address your concerns.

DEFECTIVE/FLAWED WORK IQ PRODUCTS:

Please return or exchange products to the original place of purchase. If you are unable to return or exchange your product to the original place of purchase, contact Work IQ customer service at info@workiqtools.com or toll free at 866-202-4746.

LIMITED – 5 YEAR WARRANTY:
Work IQ™ Tools are guaranteed to be free of defects in materials and workmanship for five years from date of original purchase. Work IQ Tools will replace or repair any product or component that proves defective upon our inspection. Use of any Work IQ Tools for anything other than its intended purpose is considered misuse and voids this warranty. For warranty service, contact customer service at info@workiqtools.com or toll free at 866-202-4746.

The warranty of the IQ Vise™ excludes damage resulting from deliberate or accidental misuse or lack of maintenance as outlined in the care and maintenance section of the IQ Vise User Guide. Warranty does not cover rust, stains or corrosion, or normal wear and tear.

The warranty of the IQ Vise Jaws™ - Leather, Sure-Fit™ and Woodworking excludes damage to the compression-fit foam surface resulting from deliberate or accidental misuse and does not cover normal wear and tear.

 Work IQ Tools, its partners and affiliates are not liable for incidental or consequential damage resulting from use. Some states do not allow exclusion or limitation of incidental or consequential damages; therefore, the above exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. Repair or replacement is the exclusive remedy under this warranty.

RETURNING PRODUCTS PURCHASED THROUGH WORKIQTOOLS.COM:

Returns:
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return your item must be unused, in its original packaging, and in the same condition that you received it. Please include your order number with the return. Email info@workiqtools.com to notify us of your return.

Refunds:
If your return is approved, a full refund, less shipping costs, of the price of the item will be applied to your original method of payment, within 7 business days of receiving your authorized return.

Shipping Costs:
Original and return shipping costs will not be included in the refund. Please ship to:

Work IQ Tools
10701 Fountains Drive
Suite 100
Maple Grove, MN 55369

FURTHER QUESTIONS:
If you have any further questions, please contact us at info@workiqtools.com or toll free at 866-202-4746.